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The DTI's classic study Winning found that the best UK companies
share five common characteristics. Use this checklist to discover what those key
success factors are, how your business compares with them and what you can do
about it.
| ie by leaders
who have a clear picture of where the business is going , are committed to change,
adopt an open communications style and lead by example? |
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| For example, are your staff
fully empowered and highly motivated? Are you investing enough in good training,
teambuilding & communications? And is your entire team allowed and encouraged
to be truly customer focused? |
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| For example,
are you continuously learning from and about them? Do you understand the drivers
in your marketplace (and theirs)? And do you understand how to beat your competitors?
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| Do you systematically
measure their perceptions of your performance and your business? Are you continuously
delivering more added value than ever before, and more added value than your rivals?
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What proportion of your 1998 revenue will come from new products/services? How
do you encourage and support innovation? What else are you doing to differentiate
your business from your rivals? |
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